Frequently Asked Questions
Everything you need to know about your Spinnaker timepiece.
What is the water resistance rating of Spinnaker watches?
Most Spinnaker watches are designed for marine environments and offer water resistance ranging from 10 ATM (100m) to 30 ATM (300m). Please check the specific product specifications for your model's rating.
How long does shipping take for my order?
We offer worldwide shipping. Orders are typically processed within 2 business days, and delivery usually takes 3 to 7 business days depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day return policy. Items must be in their original, unworn condition with all packaging and tags intact to qualify for a full refund.
Do Spinnaker watches come with a warranty?
Yes, every Spinnaker watch is covered by a 2-year international warranty from the date of purchase, covering manufacturing defects and movement issues.
What type of movements do you use in your timepieces?
We primarily use high-quality Japanese automatic movements from manufacturers like Seiko (SII) and Miyota, ensuring reliability and precision without the need for batteries.
How do I adjust my metal bracelet or leather strap?
Metal bracelets can be adjusted by removing links using a standard spring bar tool. For leather and rubber straps, we use standard lug widths so you can easily swap them for a custom look.