Returns & Exchanges

At Spinnaker Watches, we want you to be completely satisfied with your seafaring timepiece. If you are not happy with your purchase, you can return or exchange your watch within 30 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Carefully pack your watch in its original presentation box, including all manuals, warranty cards, and protective films to ensure it arrives back to us in pristine condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the timepiece, we will process your refund or exchange within 5-7 business days to your original payment method.